Medical and Health Services

The Town of Provost has a Hospital, Medical Clinic and Nursing Home.
Provost Health Centre (Hospital and Nursing Home) 780-753-2291

Health Link – 1-866-408-5465 and/or 811
Provost Medical Clinic 780-753-2271

Other professional medical services available in Town are dentistry, chiropractic, speech pathology, counseling and massage therapy.

Provost Community Health operates a number of public health programs in the region including Homecare, Physiotherapy, Occupational Therapy and Speech Pathology. Call 780-753-6180.

Public Health offers Immunization Programs for all ages, Maternal Health, Prenatal Classes and Child Health. They can also be contacted at 780-753-6180.

Provost Mental Health offers counseling and support in the mental health field. 780-753-2575

Alcohol and Drug Abuse Commission (AADAC) offers individual, family and group support for people of all ages affected by Alcohol and Drug Abuse. 1-866-332-2322.

AA Meetings
Monday – 8:00pm – Provincial Building 5419 – 44th St. (East Side, light above the door) 780-424-5900

The Provost and District Ambulance Society provides qualified ambulance service and promotes public awareness of safety and first aid. 780-753-3314

Family and Community Support Services (FCSS)
Many support programs for youth, families and seniors are offered through Family and Community Support Services (FCSS). Call 780-753-2288 or you can go to their website at http://fcss.provost.ca/

Provost and District FCSS publishes this publication annually for United Neighbourhood Connections. This directory is one of the best sources of information for community services that are in the region.

A Senior’s Lodge and Senior’s Rental Units are available. To contact Hillcrest Lodge and Crestwood Place please call 780-753-2534

The Provost Lion’s Community Handi-Van can be booked by calling the bus driver directly at 780-753-7610.

Provost Adult Learning and Literacy (EEOC)
The Eastpark Educational Opportunities Council offers many educational and literacy programs, including English as a Second Language.

To find out more about their programs, call them at 780-753-2822 or you can go to their website at http://www.townofprovost.ca/eeoc/

Provincial Government Services

If you are looking for information about programs offered by the Government of Alberta please call Service Alberta Toll Free anywhere in Alberta at 310-0000

Outside of Alberta, please call 780-427-2711 or visit their website at http://www.servicealberta.ca/

Federal Government Services

If you are looking for information about programs offered by the Government of Canada please call Service Canada Toll Free at 1-800-0-CANADA (1-800-622-6232) or visit their website at http://www.servicecanada.gc.ca/

Alberta Emergency Management Agency
How to Protect your self from winter storms

Blizzards, ice storms, high winds and blowing snow can develop quickly and threaten life and property. Alberta also experiences extreme cold temperatures during the winter, when temperatures can reach as low as minus 40°C or colder. Temperatures this low are life-threatening and put people and animals at risk.

Blizzards

A blizzard warning is issued when falling or blowing snow reaches speeds of at least 40 km/h, and is expected to last 4 hours or longer. Visibility during this time is reduced to 400 m or less.

Blizzards or blowing snow can occur when there are clear skies, and can cause zero visibility.

What to do

  • Avoid driving and wait several hours after the storm ends before going anywhere.
  • If you have to drive, check Alberta 511 for current road conditions, travel during daytime hours, make sure you have a well-stocked vehicle emergency kit and use the buddy system so someone knows where you are going and when you expect to get there.
  • If possible, avoid going outdoors. If you have to go outdoors, make sure you dress for the weather.
  • If you live in a rural area, string guidelines between your house and any other buildings you might have to get to during the storm.

If you are stuck in your vehicle:

  • remain calm, stay inside and call for help
  • occasionally run the engine to stay warm, but beware of exhaust fumes and make sure the exhaust pipe is not blocked with snow
  • allow fresh air in by opening the window slightly on the sheltered side away from the wind

Freezing rain and ice storms

Freezing rain is rain that freezes on impact and creates a buildup of clear ice (glaze) on surfaces.

An ice storm occurs when large amounts of freezing rain continue for several hours. They can also include wind, ice fog and cold temperatures.

  • Freezing rain can cause damage by creating a heavy load wherever the ice forms.
  • Ice from freezing rain can build up on any surface making sidewalks and pathways dangerous for falls and slips.

What to do

  • Avoid driving and wait several hours after the storm ends before going anywhere.
  • If you have to drive, check Alberta 511 for current road conditions, make sure you have a well-stocked vehicle emergency kit and use the buddy system so someone knows where you are going and when you expect to get there.
  • If possible, avoid going outdoors. If you have to go outside, dress for the weather and pay close attention to large sheets of ice on buildings, tree branches and power lines, which could fall unexpectedly.

Extreme cold

In Alberta, an extreme cold warning is issued when temperatures or the wind chill index reach minus 40°C or colder. Being exposed even for short periods in these conditions can be dangerous.

Protect yourself and your loved ones

  • Stay safe, warm and protected.
  • Stay indoors when possible. If you have to travel by car, know your route ahead of time and make sure you have a well-stocked emergency kit in your vehicle.
  • Dress in warm, windproof layers. Watch for signs of frostbite, which can occur in less than 10 minutes in extreme cold.
  • When working outside, do not over exert yourself. Sweating can lead to hypothermia, which can be fatal.
  • Make sure your pets have warm shelter during a cold snap.

Financial preparedness

In all cases of severe weather, you can reduce stress by being financially prepared to handle emergencies.

  • Speak to an insurance agent about your specific needs.
  • Know your insurance options and policy limits. Make sure your home, vehicle, business and belongings are protected. Talk to your insurance agent to learn about what is not covered in your insurance policy.
  • If possible, consider an emergency savings account to cover temporary expenses while you are out of your home.
  • If you can, keep emergency cash handy in case banking services are unavailable.
  • If you are evacuated, keep all receipts for additional expenses.
  • Prepare a detailed list of all your belongings. For more information, see Home Inventory.
  • Know the 7 steps for making a home insurance claim. For more information, see Claims Management.
  • The Disaster Recovery Program may provide assistance for uninsurable loss and damage.

The Insurance Bureau of Canada (IBC) is ready to answer your questions. Connect with them by email at askibcwest@ibc.ca or by telephone at 1-844-227-5422. For more information on insurance preparedness, visit IBC.

Staying informed

Staying informed during emergencies can save your life. Protect yourself and your loved ones by downloading the Alberta Emergency Alert app to receive critical, life-saving alerts.

You can also find out more information by contacting your community directly to find out where they post updated information during emergencies.

Before you travel, check Alberta 511 for current road conditions.

Helping others

Check with your community to learn how to help others during severe weather events. If you are concerned for someone’s safety, call:

  • 211 if someone is in distress or in an unsafe place
  • 911 if they’re unconscious or need medical help