Utilities - Provost

Ready to go Green?

The Town of Provost is pleased to provide our customers with the opportunity to receive paperless billing! Eliminate the clutter of traditional paper bills by switching to our easy option for your Town of Provost utilities.

By registering for e-Billing, you can:

Open and view your bill as soon as it is ready
Download and save a copy of your bill for your records
Reduce your paper clutter

You can call the Town office at 780-753-2261 or email officetp@townofprovost.ca and sign up today.

Water & Sewer

The fees to provide Water, Sewer, Garbage collection and disposal are invoiced bi-monthly every second month) by the Town of Provost. The charges (effective Jan 1, 2023) for providing these services are as follows:

Water Residential– The fixed operating charge to provide the service to the property is $23.18 bi-monthly. Water used over “0” cubic meters charged $1.75 per cubic meter consumed.
Water Non– Residential —The fixed operating charge to provide the service to the property is $23.18 bi-monthly. Water used over “0” cubic meters charged $1.75 per cubic meter consumed.
Sewer- Residential– The fixed operating charge to provide sewage collection and treatment is $37.08 bi-monthly.
Sewer-Non-Residential– 50% of Water consumption levy with a minimum charge of $37.08 per unit
Garbage Collection – Residential– The fixed operating charge is $43 bi-monthly.
Garbage Collection – Commercial– The Town does not provide commercial garbage collection. Flat fee of $15.00 per Unit Bi-Monthly.
Recycling Collection– Residential- Flat rate fee of $12.00 Bi-Monthly.

Is your Water Bill Higher than Expected?

The Utility Rate Bylaw sets a base rate per cubic meter. Did you know that one cubic meter is 1,000 liters or 220 gallons?

The following gives approximate costs based on average consumption rates:

Use	Unit	Avg Volume (m3)	Cost in Dollars 2021
Low Flow Toilet	Per flush	0.007	$0.02
Standard Toilet	Per flush	0.020	$0.06
Standard Bathtub	Per fill	0.140	$0.41
Oversized Bathtub	Per fill	0.250	$0.74
Washing Machine	Per full load	0.200	$0.59
Dishwasher	Per load	0.050	$0.15
Shower (low flow head)	10 min	0.090	$0.26
Shower (standard head)	10 min	0.275	$0.81
Lawn Sprinkler- low flow	Per hour	0.950	$2.79
Underground irrigation	Per hour	2.720	$8.00

High Consumption? Here are possible problems:

Use	Volume (m3/day)	Cost per Day	Cost per Month	Cost per Year
Leaking Faucet- slow	0.070	$0.21	$6.30	$76.65
Leaking Faucet- steady	0.115	$0.34	$10.20	$124.10
Leaking Faucet- stream	0.450	$1.32	$39.60	$481.80
Running Toilet	2.50	$7.35	$220.50	$2,682.75

Although a leaky toilet may seem like a minor issue, it can dramatically increase your water consumption. Checking for leaks and fixing them promptly can help lower your water consumption.

Garbage Collection & Waste

				*TOWN OF PROVOST 2023*
				Organic Collection							Waste Collection
				*STAT* *HOLIDAYS = NORMAL RESI COLLECTION*							*Recycle* *Collection*
*Jan-23*							*Feb-23*							*Mar-23*
*Sun*	*Mon*	*Tues*	*Wed*	*Thurs*	*Fri*	*Sat*	*Sun*	*Mon*	*Tues*	*Wed*	*Thurs*	*Fri*	*Sat*	*Sun*	*Mon*	*Tues*	*Wed*	*Thurs*	*Fri*	*Sat*
1	2	3	4	5	6	7				1	2	3	4				1	2	3	4
8	9	10	11	12	13	14	5	6	7	8	9	10	11	5	6	7	8	9	10	11
15	16	17	18	19	20	21	12	13	14	15	16	17	18	12	13	14	15	16	17	18
22	23	24	25	26	27	28	19	20	21	22	23	24	25	19	20	21	22	23	24	25
29	30	31					26	27	28					26	27	28	29	30	31

*Apr-23*							*May-23*							*Jun-23*
*Sun*	*Mon*	*Tues*	*Wed*	*Thurs*	*Fri*	*Sat*	*Sun*	*Mon*	*Tues*	*Wed*	*Thurs*	*Fri*	*Sat*	*Sun*	*Mon*	*Tues*	*Wed*	*Thurs*	*Fri*	*Sat*
						1		1	2	3	4	5	6					1	2	3
2	3	4	5	6	7	8	7	8	9	10	11	12	13	4	5	6	7	8	9	10
9	10	11	12	13	14	15	14	15	16	17	18	19	20	11	12	13	14	15	16	17
16	17	18	19	20	21	22	21	22	23	24	25	26	27	18	19	20	21	22	23	24
23	24	25	26	27	28	29	28	29	30	31				25	26	27	28	29	30
30

Garbage Collection

Residential garbage is collected weekly on Wednesdays.

Garbage Preparation Tips

Have your bins out before 7am on collection day.
Ensure the lid on the bins are completely closed, as well ensure you have everything bagged in your waste bin, no loose material. It must be in a container to protect it from animals or birds.
Keep bins 1 metre away from everything, including vehicles, trees, post’s away from bins.

Compost Pick Up

Items in approved bags that will be removed include:

Grass clippings
Leaves, flowers, weeds, plants
Sod & soil
Weigh less than 50lbs

Other items that will be removed include:

Branches & twigs bundles and piled beside the trash cans
Branches & twigs too small to be bundles

Items that are NOT accepted in the compost program will not be removed and include:

Hazardous waste (the Recycling Roundup, held annually is available for these items)
Mattresses
Railroad ties, construction or demo materials
Auto parts, tires, engines, batteries, etc.
Plastics
Animal waste & pet litter
Rocks & stones
Kitchen food scraps

NOTE:

Bags labeled as biodegradable and oxo-degradable are also made from plastic and do not belong in compost.

Like plastic bags, these break down into small pieces of plastic that will contaminate the finished compost.

Recycling

The Town of Provost is currently undertaking a recycle curbside collection pilot project. Starting February 7, 2023, recycled materials can be placed in a blue bag clear bags, and cardboard should be flattened and placed underneath. All items for collection need to be out before 7 am.

Frequently Asked Questions:

Q: Do we have to buy our own bags?

A: Yes. Blue recycle bags can be purchased at Provost IGA, Larson’s Hardware, and Hall’s Foods.

Q: Are we getting a bin like the garbage bin?

A: No. Just place the bags on top of folded cardboard, on the curb on collection days.

Q: What if it’s windy?

A: GFL is NOT responsible for collecting scattered recycling.

Q: Can I recycle large amounts of cardboard?

A: Yes. Cardboard can be bundled together with twine or tape, or you can put it in one box to make sure it stays together.

Q: Is there a one-bag limit?

A: No. You can put out multiple bags on collection day and they will be picked up, so please do not make the bags too heavy.

Q: Can I recycle shredded paper?

A: No. Shredded paper will not be picked up.

Q: Can I recycle glass?

A: No. Glass is not part of the GFL program.

Q: Can I still take bottles/cans to the bottle depot?

A: Yes. We encourage everyone to return their bottles to the bottle depot for a refund.

Q: Can I opt out of the program?

A: No. The cost of the program is divided equally between all residential utility accounts.

Q: Do I have to sort things into separate bags?

A: No. All recyclable items can go into the same bag.

Power, Gas & Telephone

Visit the Utilities Consumer Advocate or https://ucahelps.alberta.ca website to compare electricity and gas prices in our area, view historical rates, or get help resolving utility-related issues.

Visit energyrates.ca to compare energy rates in Alberta. Includes energy plans and electricity and natural gas prices offered by the most popular energy retailers and regulated providers in Alberta, Manitoba, Ontario and Saskatchewan

Electricity

Epcor

Phone: 310-4300

Website: www.epcor.ca

1-800-667-2345

Direct Energy

Phone: 1-855-481-5781

Website: www.directenergy.ca

Natural Gas

Epcor

Phone: 310-4300

Website: www.epcor.ca