Utilities

Organics vs. Landfill Items
Please remember items such as soiled food papers and containers (pizza boxes etc.) Cannot be in the Organic Collection.
Please review acceptable items for both the Landfill and Organic Collections.
Organic Collection is every Wednesday Until November
Regular Collection pick up is Wednesdays
All bins must be on the street by 7 am
Ready to go Green?
The Town of Provost is pleased to provide our customers with the opportunity to receive paperless billing! Eliminate the clutter of traditional paper bills by switching to our easy option for your Town of Provost utilities.
By registering for e-Billing, you can:
- Open and view your bill as soon as it is ready
- Download and save a copy of your bill for your records
- Reduce your paper clutter
You can call the Town office at 780-753-2261 or email officetp@townofprovost.ca and sign up today.
Quick Links
NEWS/UPDATES
UPCOMING EVENTS
Water & Sewer
The fees to provide Water, Sewer, Garbage collection and disposal are invoiced bi-monthly every second month) by the Town of Provost. The charges (effective Jan 1, 2023) for providing these services are as follows:
- Water Residential– The fixed operating charge to provide the service to the property is $23.18 bi-monthly. Water used over “0” cubic meters charged $1.75 per cubic meter consumed.
- Water Non– Residential —The fixed operating charge to provide the service to the property is $23.18 bi-monthly. Water used over “0” cubic meters charged $1.75 per cubic meter consumed.
- Sewer- Residential– The fixed operating charge to provide sewage collection and treatment is $37.08 bi-monthly.
- Sewer-Non-Residential– 50% of Water consumption levy with a minimum charge of $37.08 per unit
- Garbage Collection – Residential– The fixed operating charge is $43 bi-monthly.
- Garbage Collection – Commercial– The Town does not provide commercial garbage collection. Flat fee of $15.00 per Unit Bi-Monthly.
- Recycling Collection– Residential- Flat rate fee of $12.00 Bi-Monthly.
Is your Water Bill Higher than Expected?
The Utility Rate Bylaw sets a base rate per cubic meter. Did you know that one cubic meter is 1,000 liters or 220 gallons?
The following gives approximate costs based on average consumption rates:
| Use | Unit | Avg Volume (m3) | Cost in Dollars 2021 |
| Low Flow Toilet | Per flush | 0.007 | $0.02 |
| Standard Toilet | Per flush | 0.020 | $0.06 |
| Standard Bathtub | Per fill | 0.140 | $0.41 |
| Oversized Bathtub | Per fill | 0.250 | $0.74 |
| Washing Machine | Per full load | 0.200 | $0.59 |
| Dishwasher | Per load | 0.050 | $0.15 |
|
Shower (low flow head) |
10 min | 0.090 | $0.26 |
|
Shower (standard head) |
10 min | 0.275 | $0.81 |
|
Lawn Sprinkler- low flow |
Per hour | 0.950 | $2.79 |
| Underground irrigation | Per hour | 2.720 | $8.00 |
High Consumption? Here are possible problems:
| Use | Volume (m3/day) | Cost per Day | Cost per Month | Cost per Year |
| Leaking Faucet- slow | 0.070 | $0.21 | $6.30 | $76.65 |
| Leaking Faucet- steady | 0.115 | $0.34 | $10.20 | $124.10 |
| Leaking Faucet- stream | 0.450 | $1.32 | $39.60 | $481.80 |
| Running Toilet | 2.50 | $7.35 | $220.50 |
$2,682.75
|
Although a leaky toilet may seem like a minor issue, it can dramatically increase your water consumption. Checking for leaks and fixing them promptly can help lower your water consumption.
Garbage Collection & Waste
Garbage Collection
Residential garbage is collected weekly on Wednesdays.
Garbage Preparation Tips
- Have your bins out before 7 a.m. on collection day.
- Ensure the lid on the bin is completely closed, as well ensure you have everything bagged in your waste bin, no loose material. It must be in a container to protect it from animals or birds.
- Keep bins 1 metre away from everything, including vehicles, trees, and post’s away from bins.
Compost Pick Up
Will begin for the season on Wednesday May 15, 2025 . Running until November 5, 2025
Items in approved bags that will be removed include:
- Grass clippings
- Leaves, flowers, weeds, plants
- Sod & soil
- Weigh less than 50lbs
Other items that will be removed include:
- Branches & twigs bundles and piled beside the trash cans
- Branches & twigs too small to be bundles
Items that are NOT accepted in the compost program will not be removed and include:
- Hazardous waste (the Recycling Roundup, held annually is available for these items)
- Mattresses
- Railroad ties, construction or demo materials
- Auto parts, tires, engines, batteries, etc.
- Plastics
- Animal waste & pet litter
- Rocks & stones
- Kitchen food scraps
NOTE:
Bags labeled as biodegradable and oxo-degradable are also made from plastic and do not belong in compost.
Like plastic bags, these break down into small pieces of plastic that will contaminate the finished compost.
Recycling


Provost Recycle Right and Calendar PDF DOWNLOAD
Town of Provost Curbside Recycling Program
Following a temporary pause after our initial curbside recycling pilot project
Program Information and Resources
To ensure a smooth transition and proper sorting for our new collection schedule, please review our core resources:
-
Collection Schedule: Check the official 2026/27 Recycling Collection Schedule to view your designated blue bag pickup dates throughout the year
. -
Recycle Right Guide: Review our accepted materials guidelines—including clean paper, flattened cardboard, boxboard, rinsed plastics, and containers—to ensure proper sorting and preparation before setting your blue bags curbside
.
Proper sorting helps streamline our municipal waste diversion efforts and ensures efficient curbside pickup by our collection providers. For questions regarding collection rules or schedules, please reference the downloaded guides above.
2026 Provost Collection Schedule Click to Download / Print
Power, Gas & Telephone
Visit the Utilities Consumer Advocate or https://ucahelps.alberta.ca website to compare electricity and gas prices in our area, view historical rates, or get help resolving utility-related issues.
Visit energyrates.ca to compare energy rates in Alberta. Includes energy plans and electricity and natural gas prices offered by the most popular energy retailers and regulated providers in Alberta, Manitoba, Ontario and Saskatchewan
Electricity
Epcor
Phone: 310-4300
Website: www.epcor.ca
1-800-667-2345
Direct Energy
Phone: 1-855-481-5781
Website: www.directenergy.ca
Natural Gas
Epcor
Phone: 310-4300
Website: www.epcor.ca
1-800-667-2345
Direct Energy
Phone: 1-855-481-5781
Website: www.directenergy.ca
Internet Providers
Local Provider
Shadow Internet
Phone: 780-753-0234
Website: www.shadowinternet.ca
Telus
Phone: 1-888-811-2323
Website: www.telus.com
MCSNet
Phone: 1-866-390-3928
Website: www.mcsnet.ca
Swift Net
Phone: 306-825-7111
Website: swift-net.ca
Telephone
Telus
Phone: 1-888-811-2373
Website: www.telus.com
Bell Mobility
Phone: 1-888- 4 MOBILE (662453)
Website: www.bell.ca
